Course details

If you are passionate about the world of travel, a career in tourism is for you!

To succeed in this exciting industry, you need to be well organised, detail-oriented and have good communication skills. You can choose to be based in an office, booking flights and organising accommodation; working in central reservations or hotel reception; or outdoors ensuring the smooth running of tour groups and events.

This nationally recognised N Diploma in Tourism is an intense programme with face-to-face tuition given only by qualified and experienced lecturers and UniCollege has also added modules with external affiliations that are required by the industry in South Africa.

Once students have successfully achieved all three N4-N6 certificates and have worked for 18 months or 2 000 hours in a tourism environment, they will be entitled to receive the highly respected National N Diploma: Tourism.

Qualification

  • If you are passionate about the world of travel, a career in tourism is for you! To succeed in this exciting industry, you need to be well organised, detail-oriented and have good communication skills.
  • Travel and tourism is a growth industry in South Africa for both inpidual and business travel. You can choose to be based in an office, booking flights and organising accommodation; working in central reservations or hotel reception; or outdoors ensuring the smooth running of tour groups and events.
  • This is an intense programme with face-to-face tuition given only by qualified and experienced lecturers and UniCollege has also added modules with external affiliations that are required by the industry in South Africa.
  • Once students have successfully achieved all three N4-N6 certificates and have worked for 18 months or 2 000 hours in a tourism environment, they will be entitled to receive the highly respected National N Diploma: Tourism.

Career & Job Opportunities

This programme develops learners to enter specialist and management positions within the travel and tourism industry such as:

  • Travel agent or consultant
  • Tour operator
  • Destination management specialist
  • Incentive travel consultant
  • Rental agent
  • Tourism development officer
  • Tour guide
  • Customer service manager
  • Travel and tourism entrepreneur
  • Tourist information officer
  • Tourist information centre manager
  • Airline reservations clerk
  • Travel and tourism marketer
  • Event management
  • Hotel reception
  • Hotel manager
  • Travel agency manager

PROGRAMME OUTLINE

National Certificate: N4

  • Travel Office Procedures N4
  • Tourism Communication N4
  • Travel Services N4
  • Tourist Destinations N4
  • Computer Practice N4

National Certificate: N5

  • Travel Office Procedures N5
  • Tourism Communication N5
  • Travel Services N5
  • Tourist Destinations N5
  • International Fares & Ticketing-Intermediate (UniCollege)

National Certificate: N6

  • Travel Office Procedures N6
  • Hotel Reception N6
  • Travel Services N6
  • Tourist Destinations N6
  • Amadeus (UniCollege)

Subject outlines
YEAR 1
Travel Office Procedures N4

  • Office administration
  • Marketing and sales

Computer Practice N4

  • Introduction to computers
  • Keyboarding
  • System software
  • Text manipulation
  • Spreadsheets

Tourist Destinations N4

  • Map work
  • Africa: South Africa
  • Africa: Southern Africa

Travel Services N4

  • The travel industry
  • Passenger services - point of entry/departure
  • Travel documents
  • Reservations (South Africa, Indian Oceanislands)
  • Tour planning & budgeting

Tourism Communication N4

  • The communication process
  • Successful human relations
  • Etiquette
  • Cross-cultural communication
  • Written communication

Travel Office Procedures N5

  • Financial recordkeeping
  • Principles of South African law

Tourist Destinations N5

  • African countries
  • Indian Ocean Islands

Travel Services N5

  • Fares within Africa
Updated on 22 June, 2016

About Unicollege

UniCollege is a private tertiary college on the West Rand offering a wide range of accredited courses for full-time and part-time study.

Full-time courses start in February each year. Part-time courses are scheduled to start throughout the year. Corporate training takes place on demand and is usually customised for the specific needs of the client.

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