The quality management movement began in the manufacturing sector, but a growing concern with quality in other areas of the economy has led to its application in service industries, government, health, education, and other nonprofit agencies. However, the acceptable margin of errors and defects is dwindling and diminishing in health and food although there is a big room for improvements just to reach the levels, which are common in the manufacturing section. So, people in other disciplines have a lot to achieve and a great deal of learning to assimilate from the established manufacturing practices.The best definition for the Concern for Quality as competency is something like: monitoring work, systems, and processes and taking action to ensure that they meet or exceed standards. Such a simple statement can mean the success of failure of any manufacturing or service organization. In the case of services related to the health of man, the concern for quality can be a matter of life and death to a great number of consumers.
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