Essential Management Skills

Course details

Introduction

Overview of the Essential Management Week Program
"Essential Management " will provide you with an excellent foundation in all of the skills and behaviours required to be an outstanding manager.

Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff - the list goes on!

Building effective management skills that can help you and your organization succeed even in challenging economic times starts with ; This course offers you a program that helps you develop and refine the skills you need to manage people more effectively—and be ready for unexpected change.
Explore topics critical to developing effective management skills such as performance management, motivation, team development, interpersonal and communication skills and time management skills—everything you need to manage people effectively.

After having attended this workshop you will go back to the workplace with a toolbox full of management skills that you can use to guarantee your success in managing yourself and others.

Who Will Benefit From The Course?

This course will benefit anyone who manages people, in particular: First Time Managers; Supervisors; Team Leaders; Sales Managers; HR Professionals; Project Managers; Change Managers; New Managers; Staff Looking To Progress Into A Management Position;.

With The Help Of This Course Delegates Will Be Able To:

• Motivate and inspire employees
• Coach and develop staff effectively
• Resolve conflicts quickly
• Build and lead high performing teams
• Gain enthusiastic cooperation
• Resolve performance issues quickly and effectively
• Delegate tasks with confidence

Course Methodology

• Varied delivery: The course modules will combine the use of PowerPoint Presentations, video segments, interactive discussions and case studies.
• Relaxed: The course is intended to be relaxed and informal with a prime objective of helping the participant learn how to grow successful technology ventures.
• Great Materials: All courses include full material in both hard copy and in electronic format for each individual participant and also for the clients training department's files.
• Handouts: The material includes handout materials, video segments in soft copy, exercises, and all PowerPoint slides.
• On Line: In addition the soft copy includes additional material including software, excel template spread sheets and other material that can be very valuable for participants in their everyday work.
• Q&A: The courses are fully interactive with lots of discussions, exercises, multiple choice questions and answers including breakout sessions.
• Experienced Trainer: The trainer has over 25 years experience of providing training programmes throughout the world. The trainer is widely acknowledged for his ability to present at times complex material in an easy friendly manner with clear explanations.

Course Content
Setting the Scene- Understanding your company/organisation and your management role
 •     What is Strategy? - The Concept. The Language
•      Strategy in context
•      Understanding the Strategic Planning Process
•      Vision
•      Purpose
•      Core Values
•      Mission
•      The Heart of the Organisation
•      Working with Purpose

• 5 Year business plan
• How you fit into this mix

 
Defining Your Management Role
•      Identify the Qualities and Abilities Required for Effective Management
•      Define Management
•      Identify Managers' Roles and Responsibilities
•      Describe the Issues and Challenges That New Managers Face
Performance Management
•      Define the Goal of Performance Management
•      Describe a Process for Effective Performance Management
•      Identify the Challenges to Performance Management
•      Practice the Skills of Performance Management
Effective Communication
•      Describe the Importance of Communication for Effective Management
•      Recognize the Qualities of Effective Management
•      Describe the Process of Communication and the Barriers That Can Derail It
•      Use the Ladder of Inference
•      Identify the Importance of Each Element of Face-to-Face Communication
•      Identify the Appropriate Use of Communication Methods
•      Identify the Challenges with and Best Practices for Communicating with a Virtual Team

 
Understanding  "The Art of Influencing Others"
•      Define Leadership as the Art of Influencing Others
•      Examine the Three Skills of a Situational Leader
•      Apply the Three Skills
Coaching for Performance
•      Define Coaching
•      Identify the Requirements for Effective Coaching
•      Identify Effective Coaching Practices
•      Use a Process for Coaching Behavioral Challenges
•      Differentiate Between Coaching and Disciplining
Motivation
•      Define Motivation
•      Identify the Importance of a Motivational Climate
•      Recognize Important Elements of the Motivational Process
•      Identify Managerial Practices for Building a Motivational Climate
Delegating for Growth and Development
•      Identify the Types of Delegation That Managers Can Engage In
•      Identify the Importance of and the Barriers to Effective Delegation
•      Recognize Your Comfort Level with Delegation
•      Describe the Process of Effective Delegation
•      Identify What Can and Can't Be Delegated

 
Understanding Crisis, Conflict & Motivation

• Understanding Crisis Management
• Determining the Nature of a Crisis
• What is Conflict?
• Difficult Employees - Why are People Difficult?
• The Nature of Motivation
• Understanding Individual Needs
• Resolution Tactics

Updated on 15 February, 2023