The Senior Secretary Development Program

Course details

Introduction:

The Senior Secretary holds a key position of influence and a powerful partnership with the senior management team. Success in this role has a direct effect on the success of executive operations. The Senior Secretary who understands the role and pressures of management and even thinks like the team will achieve improved performance, outstanding results and respect from superiors and the executive team.

Who Should Attend?

All administrative personnel and people newly appointed to supervisory roles, along with Secretaries and PA's within the office environment, who want to build on their skills and knowledge

Purpose:

The program is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively - thereby contributing to their own, their boss' and their organization's success. In this program participants learn how to:

• Manage a network of working relations 
  
• Communicate effectively 
• Manage time for yourself and others 
• Manage the performance of admin staff 
  
• Improve written communications 
  
• Manage and present information 
  
• Organize and improve office systems