The Professional Manager

Course details

With a host of new challenges and responsibilities to tackle, Managers need training like never before. Learning how to manage new employees on a trial and error basis can lead to discouragement. This three-day workshop will help you understand your management style and team needs and to overcome many of the problems that Managers may encounter. In addition, it will increase knowledge, skills and performance in key areas of Managerial competencies, all the way from planning, reviewing, and team effectiveness.

Objectives:

Upon the completion of this course, the participant will be able to:

• Increase current knowledge and practice of modern management processes/functions
• Improve skills and developed competencies in the area of management
• Clarify the scope and nature of a Managerial position and learn ways to deal with the challenges of the role
• Recognize the responsibilities as a Manager, to yourself, your team, and your organization
• Learn key techniques to help plan and prioritize effectively
• Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision
• Develop strategies for motivating teams, giving feedback, and resolving conflict.

Target Audience:

• New Managers, Middle to Senior Managers, Senior Supervisors, newly promoted Managers.

Course Structure:

• This course uses interactive training methods of a combination of lecturing, group discussion/exercises; self-assessment questionnaires; case studies; role-play activities; and video-based learning

Program Contents

• Module 1: Process of management
• Module 2: Managerial roles
• Module 3: Managerial skills
• Module 4: The Manager’s Style/ roles—How Others See You
• Module 5: Management functions
• Module 6: Motivation and Leadership
• Module 7: Innovation and Change
• Module 8: Time Management
• Module 9: The Transformational Coach—Partnership Coaching
• Module 10: Communication: It All Starts with You
• Module 11: Managing Conflict
• Module 12: Delegation for Growth
• Module 13: Managing Performance and Growth—A Management Simulation