The Managers Development Programme

Course details

• Identify your personal leadership style and understand the impact it has on those around you.
• Know how to adapt your leadership style to the needs of the people you manage.
• Lead and manage change successfully, within the business, dealing with resistance along the way.
• Manage and organize your resources effectively to achieve business results.
• Deal with conflict in the workplace in a positive and constructive manner.
• Develop the performance of those around you through coaching and feedback.
• Deal with poor performers.

Main Topics

Personal Leadership Style:

• The relationship between leading and managing.
• Receiving feedback on your personal leadership style .
• Analyzing your personal leadership style .
• Exploring self-perception and how others perceive you.
• The impact of your style on those you manage.
• Practical and applicable leadership models/tools .
• Identifying your personal strengths and areas for development change .
• Initiating and leading change - your role as a manager and a champion .
• Organizational culture and its impact on change initiatives .
• Communicating change and delivering difficult messages .
• Managing change on a day-to-day basis - plans into action .
• Linking change to the business strategy .
• Gaining commitment to the change and dealing with resistance .
• Encouraging change, creativity and innovation.

Resource Management:

• Planning, organizing and utilizing resources .
• Monitoring and controlling resources .
• Effective delegation when under time and priority pressure(s).

Managing the Performance of Others through Coaching and Feedback:

• Aligning performance to the organizational vision.
• Setting clear performance expectations .
• Coaching techniques to create high performers.
• Creating the environment and opportunities for others to grow .
• Identifying the potential in others and creating a structured development plan.
• Providing motivational feedback and praise.

Managing Conflict:

• Establishing a positive working environment.
• Aligning personal and corporate values.
• Identifying your personal conflict handling style.
• Adapting your style to different situations.
• Practical techniques for dealing with conflict and difficult people.

Challenging & Dealing with Under-Performance:

• Defining under-performance and the reasons for it.
• Giving constructive and timely feedback.
• Remaining credible, honest and professional .
• Techniques for dealing with poor performers.

Target Group

Suitable for middle managers who are responsible for the performance of other managers/team leaders and who run a business unit or department.