The Art of Facilitation: Effective Listening and Questioning Skills

Course details

With a growing emphasis on the acquisition of 21st Century competencies the likes of critical thinking, problem solving and effective communication skills, effective facilitation is key in helping your students acquire metacognitive abilities as well as strengthen their internalisation of key knowledge and skills pertinent to the desired educational outcomes. Whether you are a teacher who’s looking for strategies to probe and enhance your students’ critical thinking or a trainer who has adopted a flipped classroom or an inquiry approach to teaching and learning, mastering the art of facilitation will enable you to stretch and optimise student learning.

In this regard, the training will focus on two critical aspects of facilitation – 1) the ability to diagnose students’ learning needs through active listening and 2) the ability to utilise strategic questioning to drive meaningful discourse.

With a deeper appreciation of effective listening and questioning skills, participants can look forward to an enhanced repertoire of teaching strategies to optimise learners’ outcomes and to enable their acquisition of 21st Century competencies.

Course Format

The training will be conducted in a workshop style with a focus on collaborative team-based learning. Participants can look forward to dynamic exchanges between their peers and their facilitator as they embark on an experiential, hands-on approach to learning about effective facilitation.

Course Outline

• Role of a Facilitator and the Use of Facilitation
• Effective Facilitation Part One: Effective Listening Skills
• Effective Facilitation Part Two: Effective Questioning Skills
• Effective Facilitation Part Three: Strategic Facilitation in Action

Target Audience

Teachers, Trainers, Instructors, Facilitators, Academic Leaders, Heads of Departments, Human Resource (HR) Managers and Learning and Design (L&D) Managers.

Entry Requirements

Nil.