The Art of Effective Questioning

Course details

It’s often said that there’s really no such thing as asking the ‘wrong’ questions. In reality, this isn’t entirely accurate. In a business setting in particular, the art of effective questioning can be uniquely advantageous. From job interviews to performance appraisals to the consideration of investment opportunities, asking the right questions helps ensure positive outcomes. Obtaining the information required is dependent on suitable questions being asked in the first place. What to ask, when to ask it, how to ask it and who to ask it to – all key factors to bring into consideration. If you aren’t familiar with the art of effective questioning, ineffective answers are the best you can hope for.
Effective questioning skills have the potential to benefit both professionals and members of the workforce at all levels. Learn how to use both open and closed questions to your advantage, work with effective probing techniques and deliver negative news responsibly.
Objectives
Explore Questioning techniques
Discuss ways of delivering bad news and saying no.
Programme Content
Topics:
Open Questions vs. Closed Questions
Probing Techniques
Saying No Effectively
Course Benefits:
Full Tutor Support
Self paced, no fixed schedules
Available to students anywhere in the world
24/7 Access to the LMS ( Learning Management System )
Easy to understand quality e-learning study materials
The benefit of applying for NUS extra Discount Card.
Course Material
All course materials are included in the course price. All your study material will be available on our learning management system for which you will get access once you are enrolled. The material can be downloaded and printed as well.
Our distance learning course materials are specially written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may use any of the following different media which you can use from home or where ever you choose to study:
Online course materials
Question papers
Additional Supporting Material
Useful Links
Course assessment
You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on your assignment will then be sent to you. On receipt of this, you may wish to contact your tutor to discuss the feedback.
Tutor Support
When you enrol on a course with Brentwood Open Learning College you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college. He/she will assess your work and will provide you with regular feedback on your progress. Updated on 23 October, 2017