The Art of Coordination and Follow up in Office Management

Course details

The aim of this course is to train the participants on the main essential skills for effective Office Management specially on coordinating the business tasks and required follow ups.

Learning outcomes

By the completion of this course, learner will be able to:

• Understand the modern approach of Office Administration
• Develop a productivity related vision and mission
• Use data base for various business purposes
• Apply the skills of archiving and filing
• Implement effective business communication skills
• Implement effective follow up skills

Assessment criteria for each learning outcome

Learners will be assessed using various continuous assessment methods

Who should attend or potential job occupations

This courses is designed to suite each of the following roles:

• Office Assistants and Administrators,
• Secretary
• Supervisors
• Team leaders
• Students

Any interested individual

Program Sector

Management

Program assessment method

• Learners will be assessed in two stages:
• Initial Assessment
• Final Assessment (Continuous Assessment)

Topic / Content outlines

• Challenges of Office Administrations
• Tasks coordination and difficulties of people management
• Communication skills and its influence on coordination
• Planning and prioritizing tasks
• How to achieve higher level of multi-tasking
• The use of modern technology to impose performance
•  The tools and techniques for filing and archiving
• The use of Data-Base and Management Information System as a management tool