For people who need to talk frequently on the phone in English and who would benefit from telephone techniques training within the customer care context. The aims will be to develop the necessary degree of clarity and cordiality while speaking on the phone in any business context, to enable a person to understand the other side of a phone call in a better way, and to increase the telephone skills of people through a heightened appreciation of customer care.
inlingua is one of the world's leading language training organizations with 308 language centers in 34 countries across Europe, Africa, Asia, North and South America. Millions of private clients and employees of large and small companies, institutions and government offices have benefited from the inlingua method of language training.
The legally independent language centers are committed to the high quality ideals and uniform training principles. The centers are free to shape their training programs in accordance with the requirements of the local market.
Highly qualified native speakers provide language and communication training in many different target languages with the help of training materials specially developed by inlingua.