For people who need to talk frequently on the phone in English and who would benefit from telephone techniques training within the customer care context. The aims will be to develop the necessary degree of clarity and cordiality while speaking on the phone in any business context, to enable a person to understand the other side of a phone call in a better way, and to increase the telephone skills of people through a heightened appreciation of customer care.

 inlingua is one of the world’s leading language training organizations with 320 language centers in 36 countries across Europe, Africa, Asia, North and South America.

Millions of private clients and employees of large and small companies, institutions and government offices have benefited from the inlingua method of language training.

The inlingua Pedagogical Department in Bern, Switzerland, in collaboration with inlingua centers all over the world is continuously working hard to ensure that we are meeting the needs of our clients in all markets, and staying abreast of contemporary training methods, learning techniques and technology.

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