Course details
Together everyone achieves more. This course is designed to encourage and foster a healthy team dynamic. Give all participants an appreciation of each other’s role thereby reducing conflict and increasing productivity.
COURSE CONTENT:
Key skills for successful team work: Emotional Intelligence:
- Questioning skills
- Listening skills
- Empathic skills
- Enthusiasm skills
- Agreement skills
- Goal-centring skills
- Humour skills
- Effort-focusing skills
Understanding behaviour amongst team members:
- Assertive behaviour
- Aggressive behaviour ·
- Submissive behaviour ·
- How to create win-win outcomes amongst team members
Handling conflict:
- Taking the initative
- Understanding the facts and feelings of the other side
- Looking for agreement trends
- Identifying the benefits of handling conflict in a professional manner
Self-motivation:
- Taking control, how to get your subconscious mind really working to achieve the results you want
- Feeling positive about yourself
- Success - our own personal definition of success
- Using positive language and re-programming yourself
Course Location
About Training & Selection Services Ltd
TSS Training is an established training and development company with offices in Dublin and Cork. they specialise in the development of Managers, Salespeople and Customer Service staff by offering a wide range of business skills development programmes throughout Ireland and the UK.
All of their training programmes can be personalised by their training team and presented exclusively to ytheir staff at ytheir convenience on or off ytheir business premises. The main benefit of in-house training is that any business ctheirse they offer can be modified to satisfy ytheir team’s specific training requirements and company needs.
The objective of all their training programmes is to give the delegate new skills to transfer back to the workplace, thus improving productivity and performance.
WHY TRAIN?
By teaching “Best Practice” skills they can help improve productivity and performance.
Interactive training is an excellent way of motivating and re-energising ytheir staff.
By improving inpidual skill levels you give people new confidence in their own ability and a feeling of ownership of their role in any organisation.
Training enctheirages team building and mutual employee understanding of each-others role in different departments within any organisation.
Helps to boost staff morale and gives employees a feeling of value within their organisation.
Provides a correct foundation for new starters and prevents bad habits forming.
Proven to reduce staff turn-over and help plan long-term career progression.
WHY TRAIN WITH TSS?
Experienced - TSS Training is in business 14 years with over 1,000 clients in Ireland & The UK.
Experienced - they deal with a wide range of clients in many different sectors.
Service - they can supply management and selling styles profiles on ctheirse completion.
Service - Conduct an introduction meeting and a debrief meeting for each programme
See all Training & Selection Services Ltd courses- Diploma in Administrative Management StudyHubEUR 13
EUR 248Duration: Upto 8 Hours - Team Building & Team Development StudyHubEUR 13
EUR 248Duration: Upto 2 Hours
