Professional in Human Resources ® (PHR®)

Course details

The Professional in Human Resources (PHR) is an American professional certification offered by Human Resource Certification Institute (HRCI) which provides excellence of the technical and operational aspects of HR practices. The professionally relevant credential is for the HR professional who focuses on program implementation, has a tactical/logistical orientation, is accountable to another HR professional within the organization and has responsibilities that focus on the HR department rather than the whole organization.

OBJECTIVES

This review course is designed to enable you to demonstrate:

• Develop the knowledge and skills to improve on- job- effectiveness. 
• Prepare for the PHR/SPHR certification exam. 
• Gain business management strategies 
• Apply the most recent HR practices

WHO SHOULD ATTEND ?

• Professional desiring to prepare for the PHR/ SPHR exam
• Professionals pursuing a career change
• Managers who are new to the HR field
• HR specialists desiring a broader understanding of HR profession

ELIGIBILITY CRITERIA

To sit for the PHR exam you must have:

• A minimum of 1 year of experience in a professional-level HR position with a Master's degree or higher, OR 
• A minimum of 2 years of experience in a professional-level HR position with a Bachelor's degree, OR 
• A minimum of 4 years of experience in a professional-level HR position with a high school diploma

EXAM DETAILS

• Exam time: 3 hours 
• Exam length: 150 scored questions (mostly multiple-choice) + 25 pretest questions 
• Computer-based exam at a Pearson VUE testing center 

COURSE CONTENTS

Module 1 - Business Management and Strategy

• The Role of Human Resources in Organizations 
• The Strategic Planning Process 
• Scanning the External Environment 
• Organizational Structure and Internal HR Partners 
• Measuring Human Resources Effectiveness 
• Ethical Issues Affecting Human Resources 
• Human Resources and the Legislative Environment 

Module 2 - Workforce Planning

• Key Legislation Affecting Employee Rights 
• Key Legislation Affecting Privacy and Consumer Protection 
• Equal Employment Opportunity/Affirmative Action 
• Gender Discrimination and Harassment in the Workplace 
• Organizational Staffing Requirements 
• Job Analysis and Documentation 
• Recruitment 
• Flexible Staffing 
• Selection 
• Employment Practices Organizational Exit 
• Employee Records Management 

Module 3 - Human Resource Development

• Key Legislation 
• Human Resource Development and the Organization 
• Adult Learning and Motivation 
• Assessment of HRD Needs 
• HRD Program Design and Development 
• HRD Program Implementation 
• Evaluating HRD Effectiveness 
• Career Development 
• Developing Leaders 
• Organizational Development Initiatives 
• Performance Management 

Module 4 - Compensation and Benefits

• Key Legislation 
• Total Compensation and the Strategic Focus of the Organization 
• Pay Administration 
• Compensation Systems 
• Introduction to Benefit Programs 
• Government-Mandated Benefits 
• Voluntary Benefits 
• Compensation and Benefit Programs for International Employees 
• Evaluating the Total Compensation System and Communicating It to Employees 

Module 5 - Employee and Labor Relations

• Key Legislation Affecting Employee and Labor Relations 
• Employee Relations and Organizational Culture 
• Employee Involvement Strategies 
• Positive Employee Relations 
• Work Rules 
• Effective Communication of Laws, Regulations and Organizational Policies 
• Discipline and Formal Complaint Resolution 
• Union Organizing 
• Unfair Labor Practices 
• Collective Bargaining 
• Strikes and Secondary Boycotts 
• Public-Sector Labor Relations 
• International Employee and Labor Relations 

Module 6 - Risk Management

• Key Legislation 
• Safety 
• Health 
• Security