System Center Operations Manager 2012

Course details

In this course, students are introduced to the basic theory of service monitoring. They will also learn about configuration, deployment, monitoring, and operation of Operations Manager 2012.

Course Outline

1 - Introduction to Service Monitoring and the System Center 2012

• History and Evolution of System Center
• System Center 2012 Product Suite
• System Center 2012 Licensing
• System Center 2012 Operations Manager
• Lab : Introduction to System Center 2012 Operations Manager

2 - Plan for Service Monitoring

• Introducing ITIL and MOF
• Designing the Service Monitoring Process
• Documenting the Service Monitoring Process
• Lab : Plan for Service Monitoring

3 - Plan an Operations Manager 2012 Deployment

• Defining the Operations Manager 2012 Core Components
• Designing for High Availability
• Defining Core Hardware and Software Requirements
• Designing Network Device Monitoring Requirements
• Designing UNIX/LINUX Monitoring Requirements
• Designing Windows-Based Monitoring Requirements
• Lab : Plan an Operations Manager 2012 Deployment

4 - Deploy Operations Manager 2012

• Reviewing Environmental Prerequisites
• Installing Operations Manager 2012
• Verifying Operations Manager 2012 Installation and Additional Configuration
• Creating and Using Run As Accounts
• Implementing Active Directory Integration
• Designing and Implementing Role-Based Administration
• Lab : Deploy Operations Manager 2012

5 - Deploy the Operations Manager 2012 Agent

• Reviewing the Operations Manger 2012 Agent
• Deploying the Operations Manager 2012 Agent
• Introducing Agent Failover
• Lab : Deploy the Operations Manager 2012 Agent

6 - Deployment and Administration of Monitoring (Management) Packs

• Introducing Monitoring (Management) Packs
• Understanding Most Commonly Used Monitoring (Management) Packs
• Modifying and Expanding Monitoring (Management) Packs: Overrides
• Monitoring (Management) Pack Administration Best Practices
• Lab : Deployment and Administration of Monitoring (Management) Packs

7 - Tune Monitoring (Management) Packs

• Introducing Alerts
• Tuning a Monitoring (Management) Pack
• Using Operations Manager Baseline Monitors and Rules
• Documenting Changes to Monitoring (Management) Packs
• Lab : Tune Monitoring (Management) Packs

8 - Monitor Administration

• Exploring the Operations Console – Monitoring Pane
• Administering Alerts
• Exploring Agent-Based Monitoring
• Customizing the Monitoring Pane
• Lab : Monitor Administration

9 - Advanced Monitoring

• Monitoring Network Devices
• Monitoring UNIX/LINUX-Based Computers
• Monitoring .NET-Based Applications
• Expanding Operations Manager 2012 Monitoring
• Lab : Advanced Monitoring

10 - Reports

• Using Operations Manager 2012 Reporting
• Administering Reports
• Customizing Reports
• Lab : Reports

11 - Notifications and Operations Manager 2012 Maintenance

• Introducing Alert Notifications
• Designing Maintenance and Disaster Recovery
• Lab : Notifications and Operations Manager 2012 Maintenance

12 - System Center 2012 Integration

• Lab : System Center 2012 Integration

Target Audience: This course is for IT Professionals who already have some prerequisite technical knowledge and want to learn the skills necessary to implement a comprehensive service monitoring system for their production environment. This course is also for IT Professionals who want to learn how to communicate relevant business information about the operational status of the IT environment.