Supporting Your Boss Effectively

Course details

Your working relationship with your boss could be the most important one at the workplace. If this relationship is weak or negative, it could lead to dissatisfaction, frustration, stress, and below-expectation performance.

The main challenge in building and maintaining this relationship is understanding the boss' leadership and working styles, and finding ways of working within the requirements of these factors.

What do you gain from this workshop?

This programme highlights the importance of establishing a psychological contract with your boss. It discusses the important elements to establish trust and respect in the relationship with your boss.

It then takes you through the various leadership and working styles that bosses have. It also suggests ways of working with the resultant requirements or constraints, so as to optimise your performance results.

In addition, this programme discusses challenging situations connected to your working relationship with your boss.

Workshop Objectives

• Know how to establish a psychological contract with your boss.
• Work effectively with the leadership style of your boss.
• Adapt to the working style of your boss.
• Manage your body language and emotions to gain your boss' respect.
• Maintain your professionalsim to gain your boss' trust.

Workshop Highlights

Understanding the Psychological Contract with Your Boss

• Establishing the psychological contract
• Setting up a progress report
• Using the most preferred and effective mode of communication
• Establishing your working patterns
• Deciding on the desired level of proactivity

Understanding and Working with Your Boss' Leadership Style

• The dictatorial style
• The bureaucratic style
• The charismatic style
• The consultative style
• The hands-off style

Adapting to Your Boss' Working Style

• The cautious boss who needs all the details
• The boss who only wants the big picture
• The boss who wants logic and order
• The multi-tasking and disorganised boss
• The proactive boss who doesn't always follow through

Dealing with Challenging Situations

• Dealing with work overload
• Dealing with unreasonable requests by the boss
• Dealing with a credit stealing boss
• Dealing with a boss who withholds information
• Dealing with a boss who doesn't seem to like you

Other Important Aspects

• Managing your body language
• Managing your emotions
• Managing your professionalism