Supporting Cisco Service Provider IP NGN Operations Global Knowledge Egypt
Price: TBA

Course details


In the Supporting Cisco Service Provider IP NGN Operations (SSPO) course, entry-level personnel will get an introduction to the service provider network operations environment, processes, and management tools and methods. You will practice the primary job roles and tasks as you prepare for the Cisco Certified Network Associate in Service Provider Operations (CCNA SP Operations) certification exam. CCNA SP Operations certification validates basic knowledge and skills of a Tier I support engineer in a prescriptive troubleshooting environment within a carrier-class IP Next-Generation Network (NGN) core infrastructure


  • Upon completing this course, the learner will be able to meet these overall objectives:
  • Service provider NGN technology trends and their effect on operational environments
  • NMS tools available to monitor networks and network devices
  • Implement incident (event) management procedures
  • Demonstrate fault management procedures
  • Configuration management proces
  • Change management procedures
  • Performance management procedur


  • Introduction to the Service Provider NGN and the Operations Environment
  • NMS Tools and Protocols
  • Incident Management
  • Fault Management
  • Configuration Management
  • Change Management
  • Performance Management

About Global Knowledge Egypt

Global Knowledge is the worldwide leader in IT and business skills training. They deliver via training centers, private facilities, and the Internet, enabling their customers to choose when, where, and how they want to receive training programs and learning services.

See all Global Knowledge Egypt courses

Contact information not available.

Are you from Global Knowledge Egypt ? Claim your course!
Courses you can instantly connect with...
Cisco Certified Network Associate - CCNA American Academy Cisco Certified Network Associate (CCNA) Helper Learning Cisco Certified Network Professional (CCNP 2012) Helper Learning

Is this the right course for you?

Rate our content

Didn't find what you were looking for ?