Support Achievement of Results

Course details

COURSE DESCRIPTION

This programme will enable you and your team to plan for and achieve results. It covers interpreting and implementing plans, establishing performance contracts and monitoring your team’s performance.

CONTENTS

• Work with your team members to interpret team plans
• Allocate tasks and resources to team members considering each individual’s skills, knowledge and experiences
• Negotiate and document the deliverables and performance expectations of each team member
• Identify learning and development programmes that may support performance
• Provide regular feedback to your team members to maintain awareness of expected and actual performance
• Respond to employee performance to ensure performance standards are met
• Manage and lead team performance to generate results
• Work with your team members to evaluate the outcomes of implementing your team plan
• Review your team performance against success criteria
• Monitor and assess emerging risks that may impact on your team performance
• Identify appropriate control and contingency measures to address emerging risks
• Report on the evaluation of the implementation of your team plan