Supply Chain Management

Course details

Endorsed by the Chartered Institute of Business Management, this comprehensive programme focuses on the strategic and tactical issues relating to the effective and efficient flow of goods and services from point of origin to point of consumption. Students are encouraged to think about decisions that have to be made and their consequences within the supply chain in terms of the medium and longer term objectives of the organisation.

You will get useful tools with which to analyse problems and opportunities and you will learn how to propose and support recommend solutions. Many real life examples are given to illustrate “how to” and “how not to” address issues when they arise.

About the programme

• This comprehensive programme focuses on the strategic and tactical issues relating to the effective and efficient flow of goods and services from point of origin to point of consumption. Students are encouraged to think about decisions that have to be made and their consequences within the supply chain in terms of the medium and longer term objectives of the organisation.
• You will get useful tools with which to analyse problems and opportunities and you will learn how to propose and support recommend solutions. Many real life examples are given to illustrate “how to” and “how not to” address issues when they arise.

Programme Outline

Introduction to Supply Chain Management

• Role and functions of the supply chain components
• “Push” and “pull” supply chains
• Distribution channels and “route to market”

Customer service

• Dimensions of customer service
• Gaining a competitive advantage
• Logistics’ contribution to customer service
• Defining and measuring customer service levels

The key components of the supply chain

• Sourcing and procurement
• Manufacturing
• Inventory
• Storage and warehousing
• Transport
• Information Systems

Sourcing and procurement management

• Business objectives
• Total cost of ownership
• Make-or-buy decisions and outsourcing
• Service Level Agreements and Rules of Engagement

Manufacturing management

• Types of production processes
• Cost vs flexibility

Inventory and warehouse management

• Inventory strategy
• Warehouse strategy

Transport and distribution management

• Service levels and cost-to-serve

Alignment of demand and supply

• Distribution channels and route-to-market
• Supply chain strategies
• Network design
• Collaboration and strategic alliances

Supply chain performance

• Understanding the financials and resulting decisions
• The importance of cost-to-serve/activity based costing
• Other performance measures
• Process analysis

Business modelling and problem solving

• The strategic profit model
• Other business models
• Solution formulation and presentation 

Reporting and Information Systems

• What needs to be measured and reported on
• MIS systems relevant to supply chain management

People management

• Communication
• Conflict resolution
• Problem analysis and resolution
• Managing people

Disclaimer

• The information contained in this fact sheet is accurate at the time of printing. However, factors beyond UniCollege’s control (such as environmental, regulatory or technical changes) may cause the contents of this fact sheet or of the programme to change. In the event of any such change, UniCollege will formally notify current students. All possible measures will be taken to minimise inconvenience to students.