Course details
This day intensive supervisor training course is intended for those who are currently involved in, or about to take over, a management, supervisory or team leader position. The course will deal with all supervisory issues in a clear and practical manner with useful guidelines every step of the way.
The course will provide delegates with “Best Practice” supervision skills. Learners will cultivate supervision skills that will enhance their chances of business success.On completion of the course delegates will have a good understanding of the following skills:
- Time Management & Personal Organisation
- Managing Performance
- Motivating, Developing and Empowering
- Building Effective Relationships
During the course the delegate is actively encouraged by the facilitator to get involved in debate and discussion on any of the above modules. The style of all our courses is interactive and challenging, we try to present all topics in a realistic and practical style this in turn motivates the delegate to turn the course material into practical reality back on the job.
COURSE CONTENT:
- Unit 1: What is expected of the Front Line Manager.
- Unit 2: Leadership Styles; Staff Motivation.
- Unit 3: Communication Skills; Performance Management.
- Unit 4: Time Management; Delegating Tasks.
- Unit 5: How to Handle Problems on the Job.
Course Location
About Training & Selection Services Ltd
TSS Training is an established training and development company with offices in Dublin and Cork. they specialise in the development of Managers, Salespeople and Customer Service staff by offering a wide range of business skills development programmes throughout Ireland and the UK.
All of their training programmes can be personalised by their training team and presented exclusively to ytheir staff at ytheir convenience on or off ytheir business premises. The main benefit of in-house training is that any business ctheirse they offer can be modified to satisfy ytheir team’s specific training requirements and company needs.
The objective of all their training programmes is to give the delegate new skills to transfer back to the workplace, thus improving productivity and performance.
WHY TRAIN?
By teaching “Best Practice” skills they can help improve productivity and performance.
Interactive training is an excellent way of motivating and re-energising ytheir staff.
By improving inpidual skill levels you give people new confidence in their own ability and a feeling of ownership of their role in any organisation.
Training enctheirages team building and mutual employee understanding of each-others role in different departments within any organisation.
Helps to boost staff morale and gives employees a feeling of value within their organisation.
Provides a correct foundation for new starters and prevents bad habits forming.
Proven to reduce staff turn-over and help plan long-term career progression.
WHY TRAIN WITH TSS?
Experienced - TSS Training is in business 14 years with over 1,000 clients in Ireland & The UK.
Experienced - they deal with a wide range of clients in many different sectors.
Service - they can supply management and selling styles profiles on ctheirse completion.
Service - Conduct an introduction meeting and a debrief meeting for each programme
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