Course details

AIM

Improve company performance through better people management

COURSE CONTENT

Leading People

  • The meaning of leadership
  • Development of vision
  • Commitment and trust
  • Empowering employees
  • Clarifying roles and responsibilities

Motivation

  • The theories of motivation
  • The relationship between job satisfaction and performance
  • The 5 strategies for job enrichment
  • The key characteristics of goal setting

Management Behaviour

  • The outcomes of managers’ actions
  • Exchanging views on managerial and employee attitudes

Facilitation Skills

  • Directive and non-directive facilitation
  • Objective setting
  • Life skills development

Performance Appraisal

  • The attitudes surrounding performance appraisal
  • Use of different appraisal methods
  • Evaluation of performance appraisal instruments

Performance Feedback

  • Knowing when and how to give feedback

METHODOLOGY

This is a highly interactive and participative course with participants creating a personal action plan.

Updated on 22 March, 2018

About ISME Skillnet

ISME, the Irish Small and Medium Enterprises Association, is the only independent representative association for Small and Medium Enterprises and currently has in excess of 8,750 members nationwide. Uniquely in Ireland, ISME is independent of big business, big banks and government and gives voice to the issues facing SME owner-managers.
ISME is owned, funded and managed by SME owner-managers, representing the sector through its almost 9,000 members. Therefore they can rightly claim to be the true independent voice of the Irish SME. ISME is a not for profit membership organisation whose National Council is made up of elected owner-managers of SMEs from all over Ireland and from a variety of sectors.
ISME exists to support SME owner-managers by lobbying on their behalf, providing advice and information, and offering discounts on products and services through Discount Schemes. ISME also provides a number of opportunities for business networking through events and training and to do business with other ISME members via the Member to Member area of the theybsite.
The tax-deductible membership is a cost-effective way for SME owner-managers to network with like-minded business people and to be continually updated on issues that impact on their business.
The mission of ISME, the independent organisation for the Irish Small & Medium business sector, is to:
  • To represent the best of what is best in the SME sector.
  • To anticipate and decisively articulate the needs of the sector.
  • To be vigilant, decisive, and direct in defending the interests of all small and medium businesses.
  • To be beholden to no interests, other than the members.
  • To ensure that what is urgent does not detract from what is important to the members.
  • To help members better manage their business through the provision of accurate, timely and pertinent information.
  • To drive down members costs through the co-ordinated strength of the sector.

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