Course details
Program Objective
By the end of this workshop participants will be able to:-
- Clarify the scope and nature of a supervisory position.
- Learn some ways to deal with the challenges of the role.
- Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
- Learn key techniques to help you plan and prioritize effectively.
- Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
- Develop strategies for motivating your team, giving feedback, and resolving conflict
Program Outline
- Introduction and Course Overview
- Adjusting to Your Role
- A Supervisor’s Responsibilities
- Making Plans
- Setting Goals
- Problem Employees
- Synergy
- Trust
- Team Development
- Communication
- Motivation
- Providing Feedback
- Delegation
- Dealing with Conflict
- Discipline
Course Location
About HCCA Academy
HCCA’s Vision
They will be the destination for Inpiduals & organizations who want to build their Human Capital Capability.
HCCA’s Mission
- They do exist to equip inpiduals with the abilities to perform their jobs competently.
- They do exist to pull up and support intellectual assets of organizations to help leverage corporate cultures.
- They do exist to develop organizations to help leverage their performance.
HCCA’s Core Values
- Act As A Business Partner.
- Deal With The Helping Attitude.
- Encourage Learning.
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