Course details
In today's business, a SUPERVISOR is not just a superior who manages the subordinates' work and performance. The role of a supervisor is a very challenging one. Increasingly, more and more supervisors take on multiple portfolios as a Leader, Manager, Communicator, Motivator, Conflict Manager even Change Agent.
(Seminar is conducted in Mandarin)
Programme Objectives
- By the end of the workshop, the participants will be able to:
- Understand the multiple roles of a modern supervisor
- Understand the skills needed to be an effective supervisor
- Lead, motivate and coach staff
- Communicate effectively and listen to their staff
- Manage conflicts and build the team for greater work success
PROGRAMME OUTLINE
- Multiple roles of an Effective Supervisor/Team Leader
- Overcoming Work Challenges in Supervisory Management
- Setting Shared Work Targets & Action Plans
- Performance Appraisal Discussion
- Motivating Employees to achieve Better Results
- Counselling Difficult Employees
- Coaching Skills
- Teambuilding & Conflict Management
Course Location
About SMF Centre for Corporate Learning
The Singapore Manufacturing Federation (SMF), formerly known as the Singapore Manufacturers' Association, was first established in 1932. Its main aim is to champion the Singapore manufacturing sector. With a membership of over 2,800 corporate members ranging from MNCs to SMEs, SMa carries out a myriad of activities to enhance the competitive edge of our members.
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