Supervisory Management FETAC level 6

Course details

Learners who successfully complete this module will:

• Acquire the theoretical knowledge enabling them to understand the role and responsibilities of a supervisor
• Acquire a range of supervisory and management skills
• Develop good interpersonal communication skills
• Demonstrate the confidence to deal with a variety of challenging situations
• Develop good work practices appropriate to their role as supervisor/line manager.

Specific Learning Outcomes

Leaners should be able to:

• Understand key concepts, principles and practice in Supervisory/line management
• Critically evaluate different approaches to supervision practice e.g. peer supervision, one-to-one supervision, group supervision
• Build a pattern of effective communication and problem solving to give greater flexibility
• Distinguish between different models of supervision and choose the most appropriate model for a context
• Relate supervision theory to planning and evaluating practice
• Demonstrate a range of personal and practical skills used as a supervisor/line manager
• Develop strategies for overcoming barriers
• Identify the characteristics and key skills of an effective supervisor/line manager
• Identify the challenges involved in performing the functions of a supervisor/line manager
• Recognise the benefits of using interactive management
• Undertake a training needs analysis and initiate training plans
• Recognise the importance of good documentation and recordkeeping
• Be familiar with relevant legislation such as employment, health and safety etc.

Operational Planning

Learners should be able to:

• Explain the role of goal and objective setting in operational planning and ensure plans are consistent with the organisation’s objectives, policies, health and safety regulations, and legal requirements
• Design an operational work plan/project for a fixed period including short-term objectives and Key Result Areas (KRAs) or Scorecards
• Integrate short-term objectives into a one-week work schedule
• Take account of relevant past experience, trends and developments and factors likely to affect future uses
• Implement the work plan
• Keep appropriate records of progress
• Critically evaluate implementation in relation to original plan
• Approach problem solving in a structured and creative way, i.e. use the ‘plan, do, check, act’ circle
• Evaluate the most appropriate software, planning tools for own business.

Team Leadership

Learners should be able to:

• Understand what teamwork is and how it works
• Negotiate a work plan/project with team members deliver a briefing to team members
• Check for understanding by summarising information and agreed upon actions
• Motivate team members by enhancing self-esteem
• Monitor progress of the work plan by establishing follow-up dates
• Evaluate the contribution of team members
• Keep goals clear and performance high by providing consistent positive and corrective feedback Deal with poor performance.