Objective

  • To Familiarize Supervisors with the Secrets and Importance of Communication with their Subordinates

Who should attend

  • Newly Appointed Supervisors

Outline

  • Define communication and the communication process.
  • Contrast formal and informal communication.
  • Explain how electronic communication affects the supervisors job.
  • List the barriers to effective communication.
  • Describe techniques for overcoming communication barriers
  • List the requirements for active listening.
  • Explain the behaviors necessary for providing effective feedback.

MERL is a leading international provider of training and consultancy.

We are committed to increasing your competitive edge through the provision of excellent management training and skills

development programs.

Our experience and professional consulting strengths include an extensive knowledge of private industry, business and government enterprises.

Our unique facilitative approach takes into account cultural and organizational systems to enable superior results..

In the world of today, it is not simply a case of having necessary professional skills; people must develop interpersonal skills alongside their ability

to handle the changes brought about by technological progress.

MERL aims to make a difference.

The need for leading-edge training has never been as important; it is the basis upon which performance can be measured in an increasingly competitive market place.

MERL is a training and consulting company dedicated to increasing our clients competitive edge through the improved performance of their human and capital assets. We aspire to make significant and lasting improvements in our clients strategic focus and business performance.

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