Course details
- The Key Principles underlying all Successful Negotiations
- The Key Steps to Successful Negotiations
- Individual Negotiation Styles
- Essential Communication Skills for Effective Negotiations
Participants will learn:
Programme Outline
- Negotiations – an everyday occurrence
- Negotiations vs. Ultimatums
- Traits of Successful Negotiators
- The Negotiation Strategy – Compromise and Bargaining
- Emotional Intelligence – Self-Awareness, Control & Empathy
- Listening, Questioning and Talking your way to agreement
Issues addressed include:
Programme Methodology
The programme uses action case studies, team exercises and tutor facilitated discussion on best practice.
Updated on 08 November, 2015Course Location
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