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- Locations: Dubai Riyadh Istanbul England - United Kingdom Kuala Lumpur Singapore Barcelona Manhattan - United States
- Duration / Course length: 5 Days
- Starting Date: Enquire About It
- Timings: Enquire
Course details
Course Introduction:
This course provides a thorough exploration of stakeholder management and moderation, focusing on its application within the banking industry. Participants will learn to identify and understand the needs and expectations of various stakeholders, employ effective communication strategies, and manage conflicts constructively.
The course also covers ethical considerations, corporate social responsibility, and best practices for involving stakeholders in decision-making processes. By the end of the course, participants will be equipped with the skills to manage stakeholder relationships effectively and ethically, ensuring successful project outcomes and fostering trust and collaboration.
Course Outcomes:
Develop a comprehensive understanding of stakeholder management and its significance in the banking industry
Identify and analyse key stakeholders, their expectations, and needs
Learn effective communication strategies tailored to different stakeholder groups
Master techniques for managing conflicts and building trust with stakeholders
Involve stakeholders in decision-making processes to ensure transparency and accountability
Integrate ethical practices and sustainability goals into stakeholder management
Who Should Attend:
Project managers in the banking sector
Business analysts responsible for stakeholder interactions
Leaders and managers involved in stakeholder relationship management
Professionals looking to enhance communication and conflict resolution skills
Individuals aiming to improve decision-making processes with stakeholders
Course Topics:
Introduction to Stakeholder Management
Definition and Importance of Stakeholder Management
Identifying Key Stakeholders in Banking Industry
Analysing Stakeholder Expectations and Needs
Stakeholder Mapping Techniques
Effective Communication with Stakeholders
Importance of Clear and Transparent Communication
Tailoring Communication Channels for Different Stakeholder Groups
Handling Stakeholder Feedback and Complaints
Strategies for Building Trust and Credibility
Managing Stakeholder Conflicts
Understanding Sources of Conflict in Banking
Conflict Resolution Techniques and Strategies
Negotiation Skills for Achieving Win-Win Solutions
Handling Difficult Stakeholder Situations
Involving Stakeholders in Decision Making
Importance of Stakeholder Participation in Decision Making
Techniques for Stakeholder Consultation and Collaboration
Managing Expectations during Decision Making Processes
Ensuring Accountability and Transparency in Decision Making
Ethical Stakeholder Management Practices
Ethical Dilemmas in Banking Stakeholder Management
Integrating Sustainability Goals into Stakeholder Management
Corporate Social Responsibility (CSR) and Stakeholder Engagement
Best Practices for Ethical Decision Making in Stakeholder Management
Eligibility / Requirements
N/A
About LCT International
LCT International is a premier provider of executive education, delivering world-class training and consultancy solutions to international governments, corporations, and professionals worldwide. With a legacy of excellence, innovation, and impact, we help professionals and organizations develop the skills, strategies, and leadership capabilities needed to thrive in today’s dynamic global economy.
Our programs are designed to bridge the gap between theory and practice, ensuring that every learning experience translates into real-world success. Whether you’re a senior executive, aspiring leader, or organization seeking to upskill your workforce, LCT International provides cutting-edge training tailored to your specific needs.
Why Choose LCT International?
- Global Recognition & Expertise – With a strong legacy in professional development, we have trained leaders from over 500 organizations across 100+ countries, making us a trusted name in executive education.
- Tailored Learning Solutions – Our programs are designed to meet the evolving needs of industries, ensuring practical, results-driven learning that enhances careers and strengthens organizations.
- Industry-Leading Faculty – Learn from renowned experts and practitioners with decades of experience in leadership, finance, HR, operations, and strategic management. Our trainers bring real-world insights and case studies to every session.
- Flexible Training Formats – Whether you prefer onsite sessions in global locations, immersive executive retreats, or live virtual training, we offer seamless learning experiences that fit your schedule.
- A Legacy of Excellence – Formerly London Corporate Training (LCT), we have evolved into LCT International, reinforcing our commitment to expanding global access while maintaining our rich heritage of quality education. This transition reflects our continued dedication to offering enhanced learning experiences that cater to professionals worldwide.
- Practical & Impactful Learning – We go beyond theoretical training by integrating interactive workshops, real-world case studies, and hands-on simulations, ensuring that participants can apply what they learn immediately in their professional environments.
Our Areas of Expertise
- Leadership & Strategic Management – Executive leadership, corporate strategy, decision-making, and change management
- Finance & Banking – Financial risk management, corporate finance, investment strategies, and international banking
- Human Resource Management – Talent management, organizational development, performance management, and employee engagement
- Operations & Project Management – Agile project management, supply chain optimization, and operational excellence
- Marketing & Business Development – Digital marketing, brand management, customer experience, and market expansion strategies
- Public Sector & Government Training – Policy development, governance, and regulatory compliance
At LCT International, we don’t just teach – we transform careers, empower professionals, and drive organizational success.
Take the next step in your professional growth!
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