ISO 9001 Quality Management Systems (Qms) Lead Auditor Training Durban

Course details

Upon completion of this training, delegates will be able to:

• Describe the purpose of a quality management system, of quality management systems standards, of management system audit and of third-party certification
• Explain the role of an auditor to plan, conduct, report and follow up a quality management system audit in accordance with ISO 19011 (and ISO 17021 where appropriate)
• Plan, conduct, report and follow up an audit of a quality management system to establish conformity (or otherwise) with ISO 9001 and in accordance with ISO 19011 (and ISO 17021 where appropriate)

COURSE CONTENT

BSI's "Quality Management Systems (QMS) Auditor/Lead Auditor Training Course (ISO 9001)" course teaches the principles and practices of effective quality management system audits in accordance with ISO 9001 and ISO 19011, "Guidelines for auditing management systems". Experienced BSI tutors will guide delegates through the entire audit process, from initiating the audit through to conducting audit follow-up. By attending this course delegates will gain necessary auditing skills developed through a balance of formal classroom tutorials, practical role-playing, group workshops, and open forum discussions.

TARGET AUDIENCE

• Quality professionals interested in conducting first-party, second-party, and/or  third-party audits
• Management Representatives
• Quality Directors
• Managers
• Consultants

PRE-COURSE PREPARATION

Before attending this course, delegates are expected to have:

-Knowledge of the following quality management principles and concepts:

• The Plan, Do, Check, Act (PDCA) cycle
• The relationship between quality management and customer satisfaction
• Commonly used quality management terms and definitions and the 8 Quality Principles as given in ISO 9000
• The process approach used in quality management
• The Model of a Process Based Quality Management System, the structure and content of ISO 9001

-Knowledge of the requirements of ISO 9001

It is advisable that delegates have either attended an internal auditors course, or had experience with conducting internal or supplier audits.

CERTIFICATION

Successful completion of this IRCA certified training course by passing the relevant IRCA examination and skills assessment, will demonstrate knowledge and basic skills to undertake and lead a management systems audit.

OTHER INFORMATION

This course is delivered by our partners at BSI (British Standards Institute)