Course details
Lending to SME customers presents one of the greatest opportunities for commercial banks to pursue growth and profitability; at the same time it ties up a large amount of economic capital and represents substantial credit risk. The course focuses on the needs of SME customers, defines their product requirements and discusses efficient client relationship management. In addition, it trains in areas such as successful sales channel management, cross selling approaches and the introduction of new products and services.
Learning Outcomes
On successful completion of this course, participants will be able to:
- List the different types of SME products
- Describe effective client management indicators within SME banking
- Identify operational risk in SME banking
- Demonstrate knowledge of how an effective sales force can build cross selling success of SME products
- Interpret credit risk in SME banking
- Illustrate a streamlined credit decision process in SME banking
Target Audience
General managers and regional managers; heads of regional businesses and branches; managers in branches responsible for SME banking; experts responsible for sales and distribution; managers from credit departments and risk management; experts responsible for corporate strategy and planning; banking and strategy consultants; human resources and training staff
Entry Requirements
Consumer and Small Business Lending 115
Updated on 08 November, 2015Course Location
About Bahrain Institute for Banking & Finance
We_They plays a vital role in the training and development of human capital in the Kingdom of Bahrain. Our commitment to excellence has strengthened our position as the top provider of quality education across all major business disciplines. We serve as a partner to numerous world-class institutions; delivering thought leadership, research and advisory, assessment and training in the areas of Accounting and Finance, Academic, Executive Development, Banking, Leadership and Management, Insurance, Islamic Finance and Information Technology; resulting in a complete business solution.
We_They covers a wide spectrum of subject matter, with over 300 different courses offered to the financial and corporate market; tailor-made training solutions based on organisational requirements; specialised programmes taught by leading market specialists; and professional qualifications and degree programmes in partnership with major international organisations.
We_They continues to exceed global benchmarks for many of the qualifications it offers with its affiliates.
Since its inception in 1981, We_They has grown from training 450 applicants a year primarily within the banking industry, to 20,000 drawing participants from all sectors of the economy, and are proud to have qualified over 200,000 learners in the last 3 decades.
Our faculty comprise of market practitioners, academics and qualified senior industry professionals. Their perse backgrounds ensure an enriched participant experience, striking the perfect balance between theory and practice.
We_They has made its mark internationally with clients in Asia, Africa, Europe, USA and the Middle East, well on its way to becoming the global institute of choice.
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