Participate In Negotiations West

Course details

Alas alas, we can’t always get what we want despite our best efforts. Those times (pretty much always), leaders need to be able to facilitate a compromise position. This requires skill—to communicate clearly and fairly, and to be able to manage the tension which may arise. No fighting and eye-poking in this course to get that pony.

HELPS LEADERS…

• Plan and prepare alternatives and outcomes for both parties in negotiations to support negotiation objectives
• Apply communication and conflict resolution techniques to achieve desired negotiation outcomes
• Finalise negotiation and take necessary follow-up actions to close negotiation
• Monitor and evaluate negotiation outcomes against objectives in accordance with organizational procedures

APPROACH TO LEARNING

The programme is conducted in an informal and interactive style peppered with discussions, real life illustrations, case studies and experiential exercises.

The assessments are a combination of written work, case studies and group work.

The average teacher-student ratio is 1:15.

RELEVANT TO

Crisis management managers, department heads, high potentials being groomed for leadership positions, and those who wish to gain insights into crisis planning methodologyLearners will have to have at least ‘O’ level certification or equivalent to enroll in this programme.

CERTIFICATION

Learners will be assessed as ‘Competent’ if they pass the assessments in the programme and have at least 75% attendance.Learners who are certified ‘Competent’ at the end of the course will receive a Statement of Attainment (SOA) under the WSQ LPM framework.