Course details

This comprehensive programme focuses on developing a strong fundamental understanding in the key areas of hospitality operations and management. Students will acquire a thorough appreciation of hospitality management within the lodging industry, as well as gain operational and strategic management skills required for international hotel, tourism and restaurant management.

Mode of Study

Full time

On an average, the teacher-to-student ratio is 1:40 for theory lessons and 1:20 for practical lessons.

Programme Outline+

Accommodations and Housekeeping

  • Front Office Management
  • Front Office Operations3
  • Hotel Security3
  • Housekeeping Operations and Management3
  • Integrated Capstones (HOTS) / Strategic Management
  • Introduction to Management Information System
  • Property Management Systems3

Business Studies

  • Business Statistics
  • Communication in Business
  • Microeconomics
  • Principles of Accounting
  • Principles of Management

Food and Beverage

  • Advanced Beverage Knowledge
  • Application of Restaurant Service Skills2
  • Appreciation of Culinary Skills
  • Bar Mixology
  • Essentials in Beverage Knowledge
  • The Essentials in Food Knowledge
  • Food and Beverage Cost Control
  • Food Production Management
  • Food Science and Hygiene2
  • Food Service Management2
  • Restaurant Service Skills2

Hospitality and Tourism

  • Application of Host Communication
  • Casino Operations
  • Hospitality Sales and Marketing
  • Fundamentals of Hospitality Hosting
  • Meetings, Incentives, Conventions and Exhibitions (MICE)
  • Quality Service in Hospitality
  • Tourism Management

General Studies

  • Advanced English: Writing Skills and College Writing
  • Principles of Communication

ENTRY REQUIREMENTS (DIRECT ENTRY)

SINGAPOREAN/PR

  • (Minimum age of 16 years old)
  • Minimum 3 GCE ‘O' Level
  • Pass in NITEC
  • Pass in GCE ‘O’ Level English*
  • Successful Admission Interview

Admission Interview

The interview component allows us to assess students’ suitability as an applicant against our education philosophy as well as the industry. It is also a good opportunity for students to speak to our trainers, share their concerns and gain insights into challenges of the industry.

Programme Intakes

Only WSQ Route is available for 2015 intakes.

Assessment Framework

Theory and practical examinations, practical exercises, presentations, written assignments, projects, class participation and performance during industrial attachment

Certification

Diploma in Hotel Management by SHATEC.

Updated on 08 November, 2015

About Shatec Institutes

SHATEC was set up in 1983 by the Singapore Hotel Association to equip Singapore’s hospitality industry with a skilled workforce. Since then, SHATEC has made its mark as a premium hospitality school with many of its 30,000 strong alumni from more than 20 countries helming key positions in the hospitality and tourism industry. For this, SHATEC received the prestigious “Most Outstanding Contribution to Tourism” award from the Singapore Tourism Board in 1992. SHATEC is the first institution to have been inducted into the World Gourmet Summit Hall of Fame in 2009 for winning the Culinary Institution of the Year award for 4 consecutive years (2001 to 2004). In addition to being a school for full-time students, SHATEC has been appointed by the Singapore Workforce Development Agency to be a CET Centre for Tourism and F&B industries.

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