Course details

This is an either or 6 nights short course that is created for Aircraft Maintenance Engineers and Human Resource Personnel who intend to sit for the CAAS M09 examination. This course teaches executives and managers the method of implementing Human Factors policy in the aerospace industry.

Course Syllabus

The following modules will be delivered during the three days or six nights of Human Factors and Error Management (CAAS M09) course:

Introduction:The Need to Take Human Factors into Account, Incidents and Accidents, Attributable to Human Factors/Human Error, Murphy’s Law

Human Performance & Limitations:Human Performance as Part of the Maintenance Engineering System, Vision, Hearing, Information Processing, Claustrophobia, Physical Access and Fear of Heights

Social Psychology:The Social Environment, Responsibility: Individual & Group, Motivation & De-Motivation, Peer Pressure, Culture Issues, Team Working, Management, Supervision & Leadership, Maintenance Resource Management (MRM)

Factors Affecting Performance:Fitness & Health, Stress: Domestic & Work Related, Time Pressure & Deadlines, Workload – Overload and Underload, Sleep, Fatigue and Shift Work, Alcohol, Medication & Drug Abuse

Physical Environment:Noise, Fumes, Illumination, Climate and Temperature, Motion & Vibration, Confined Spaces, Working Environment

Tasks:Physical Work, Repetitive Tasks, Visual Inspection, Complex Systems

Communication:Within & Between Teams, Work Logging & Recording, Keeping Up-to-Date, Currency, Dissemination of Information

Human Error:Error models & Theories, Types of Error in Maintenance Tasks, Implications of Errors (i.e. Accidents), Avoiding & Managing Errors

Hazards in the Workplace:Recognising & Avoiding Hazards

Student – Lecturer Ratio

  • Theory:
  • The ratio of Lecturer to Students is 1:32 for theory classes

Learning And Teaching Methods

  • All classes will be taught by lectures.

Student Assessment

  • NOT APPLICABLE

Admission Requirements

  • Ability to communicate in spoken and written English is required.

Graduation Requirements

  • Upon successful completion of courses. Participants will be awarded the ‘Certificate of Attendance’ by Air Transport Training College
Updated on 08 November, 2015

About Air Transport Training College

ATTC has a Quality Management System in place to enhance our customer satisfaction and to ensure consistent quality service level. ATTC assures that there will be no disruption to the course programme except when there is a national emergency. Air Transport Training College is in the business of providing quality, professional training in aerospace engineering and aviation management to prepare our students for success in a dynamic and global aviation industry.

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