Strategic Planning and Management in Retailing The Retail Academy Of Singapore
Price: SGD 7,200

    Course details

    Learn how to develop winning retail strategies, sustain competitive advantage and manage retail operations for higher sales and profits. Led by Professor John Strong and Ronald Hess, two of the most respected retail management educators in the USA, the Strategic Planning and Management in Retailing programme provides participants with tools to develop winning retail strategies and an integrated framework for data driven retail strategic resource management. This framework facilitates better management of retail operations for higher sales and profits. 

    Conducted annually in Melbourne and Singapore for more than 10 years, the Strategic Planning and Management in Retailing is the most highly regarded development programme for CEOs, senior management and directors of retail and retail-related companies in the Asia-Pacific region. 

    The programme explores the “Eight Ways to Win in Retailing”, latest global trends and the strategies employed by some of the most profitable retailers in the world. 

    By analysing actual business situations, the programme emphasises ways to implement strategy-level decisions through competitive assessment, financial and productivity analysis, assortment planning, consumer research, merchandising management, personnel management and the creation of an effective corporate culture.

    OBJECTIVES

    After completion, participants will be able to:

    • Analyse retailers from a cross-section of retail sectors including supermarkets, department stores, super centres, category killers, hypermarkets, specialty stores, mass merchandisers and Internet retailers.
    • Understand how consumer store choice criteria impact on strategy
    • Develop winning retail strategies that will utilise the “Eight Ways to Win in Retailing”
    • Apply what they learnt to their businesses  

    COURSE CONTENT

    The Changing Retail World

    • The driving forces in retailing today
    • New retail formats
    • Lessons from Wal-Mart
    • Consolidation and globalisation
    • The resurgence of Internet retailing
    • “Eight Ways to Win in Retailing”
    • The retail pentagon and triangle
    • Key success factors

    Using Technology to Gain Competitive Advantage

    • How successful retailers are using technology within their systems and infrastructure
    • CPFR (Collaborating, Planning, Forecasting and Replenishment)
    • RFID (Radio Frequency Identification)
    • Decision support systems
    • Self scanning and check-out

    Financial and Productivity Analysis

    • Financial models adopted by successful retail companies
    • Analysis of profitability, return on assets and financial gearing

    Resources Management and Assortment Strategies

    • Merchandise, labour and space productivity analysis
    • Category management
    • Refining assortments with a customer focus

    Market Structure Analysis

    • The impact of change on retail structure,strategy and performance
    • Market segmentation and positioning
    • Consumer research – store choice criteria
    • Globalisation and internationalisation

    Strategic Planning for Growth

    • Portfolio analysis at corporate and department levels
    • Analysis of market forces
    • Defining strategies and/or tactical alternatives
    • Data driven strategy development focus

    WHO SHOULD ATTEND

    This programme is designed for senior managers and key decision makers from retail and related businesses. It is also for senior personnel of general merchandise management, operations management, marketing, finance, human resources and system management and senior managers of retail service providers like suppliers of distribution and logistics, information technology and advertising.

    Updated on 08 November, 2015

    About The Retail Academy Of Singapore

    The science and arts of retailing as a business have advanced over the years. Changing customer preferences, business innovations, globalisation, information technology and now, raising productivity, have pushed the boundaries of retail management. To develop leadership capabilities, retail executives have to learn more and faster than before. A formal grounding in retail management is essential for any retail executive; and, continuous professional development is a must for the contemporary retail manager as well as the business owner. A key focus of the Retail Academy is to develop leaders at middle and senior levels of the retail organisation. In a highly competitive global marketplace, retailers need leaders with higher education, deeper insights of the business and wider accessibility to networks.

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