- Duration: 16 Hours
Course details
The real-time, digitised society of today is rapidly changing the way citizens interact with the government. With heightened public scrutiny, increasing constituent expectations and the need for governments to improve performance and service delivery within finite budgets, it is now more crucial than ever for agencies to find innovative ways to engage and communicate with the public for citizen-centric policy development and service delivery.
This programme will equip you with practical tools and a sound understanding of developing and managing robust digital citizen engagement strategies. This will in turn help you achieve effective and efficient citizen engagement, facilitating greater citizen participation and collaboration in the areas of public policy and service excellence.
Course Location
About Civil Service College Singapore
The mission of the Civil Service College (CSC) Singapore is to develop people for a first-class Public Service. CSC was inaugurated as a statutory board under the Public Service pision, Prime Minister's Office.
As the public sector's core institution for training, learning, research and staff development, CSC provides officers from across the Public Service with opportunities to:
Learn and share knowledge
Network, dialogue and exchange views
Develop a service-wide ethos and shared perspectives
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