Course details

This workshop emphasizes communicating effectively and building effective working relationships to get work done. You will learn strategies on how to be an effective support and resource in your workplace, to produce results. Awareness of effective communication techniques and knowing how to develop good interpersonal skills enable you to produce effective results to exceed the organisation’s expectations

Course Outline

  • Understanding how different behaviours problem-solve and make decisions
  • Understand behaviours that are task – oriented vs people-oriented.

Adapting to different behaviours :

  • Different ways of problem-solving, of making decisions
  • Different ways of receiving information, giving information

Techniques to be an effective support at work

  • Negotiation skills
  • Influencing skills

Being an effective team player

  • Techniques you can use to strengthen your working relationships

Who Should Attend

Managers/Executives / Secretaries / Personal Assistants Administrative Assistants / Support Staff

Updated on 08 November, 2015

About Aces Learning Hub

ACES Learning is a training and education corporation providing training courses and training-related consultancy work.

ACES mission is to equip clients with strong interpersonal skills to enable them to succeed in their workplace.

ACES vision is to be the company of choice in interpersonal skills training and education globally.

ACES’ clients, i.e. participants, are the lifeblood of this company. We help our clients succeed in the global marketplace by exceeding their expectations and delivering value in everything we do.

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