- Duration: 2 Days
Course details
PROGRAM OVERVIEW
Studies have shown that Emotional Intelligence is the most important soft skill required in the corporate world, followed by communication and problem solving. Most of the EQ programs out there, however, focus on how to control emotions. Emotions cannot be controlled! That explains why most of these programs are ineffective. Our Emotional Intelligence workshop focuses on how to use emotions intelligently (positive or negative) to drive our performance to achieve the results we want. Emotional Intelligence is all about outcomes.
LEARNING OBJECTIVES
- Better understanding and awareness of emotions
- Know how emotions affect performance
- Use emotions intelligently to drive performance to achieve desired results
PROGRAM CONTENT
Part I: What is Emotion?
Part II: Understanding Emotions
Part III: How emotion drives actions and affects results
Part IV: Defining Emotional Intelligence
Part V: The 5 Dimensions of Emotional Intelligence
- Self-Management
- Self-Awareness – is recognizing a feeling as it happens. It is the keystone of emotional intelligence. The ability to monitor feelings from moment to moment is crucial to psychological insight and self-understanding
- Self-Regulation – checking our emotions and managing them
- Motivation – directing emotion towards a purpose
- Social Management
- Empathy – understanding and seeing from another person’s perspective
- Effective Relationships – interacting and managing relationships
Part VI: Self-Concept: Ego, Self-esteem and Self beliefs
Part VII: Tools and Techniques to Transmute Emotions into Positive Driving Force
Part VIII: Putting All the Learning into A Powerful Skill to Achieve Success Personally and Professionally
Updated on 08 November, 2015Course Location
About Trillion Training (S) Pte Ltd
Established and started with passion in training and sharing. Offered a wide range of computer training and services to schools and corporations.
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