- Duration: 2 Days
Course details
PROGRAM OVERVIEW
The main office is the heart of an organisation which manages many key functions such as finance, back-end processing, etc. The “Efficient Office Manager” Programme is designed to enhance the management skills and effectiveness of office executives and supervisors so that they are able to provide excellent support for higher productivity and growth of the organisation.
LEARNING OBJECTIVES
- Identifying & better understanding the roles & responsibilities of office and support department
- Planning & organising work & priorities efficiently
- Organising & managing information & documentation effectively
- Applying effective interpersonal and communication skills to work well with all levels of people e.g. the management, colleagues, internal customers, external parties, etc.
PROGRAM CONTENT
Part I: Organising Yourself for Success
- Planning for your work
- Taking your time but avoid procrastinating
- Using a checklist to keep track
Part II: Enhancing Your Efficiency
- Setting priorities right
- Clarifying before complying
- Staying focus while multi-tasking
- Working shorter hours by finding more time
- Organising your desk
Part III: Managing the Workplace
- Managing email
- Handling incoming & outgoing calls
- Delegating the tasks
- Planning meetings effectively
Part IV: Managing People & Problems
- Understanding your management
- Relating well with your peers
- Gaining support from your team
- Managing conflicts and problems
Course Location
About Trillion Training (S) Pte Ltd
Established and started with passion in training and sharing. Offered a wide range of computer training and services to schools and corporations.
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