High Impact and Productive Supervisors & Managers Central

Course details

PROGRAM OVERVIEW

Supervisors taking on higher-level responsibilities need to acquire skills that are essential for ensuring both the inpidual’s and the organisation’s success. Given the fast pace of change, the role of supervisors continue to evolve. In particular, new supervisors are expected to cope with many challenges in an ever-changing environment. This Supervisory Skills workshop will enable participants to more effectively execute their roles and become High Impact and Productive Supervisors.

TARGET AUDIENCE

New Managers and Supervisors

LEARNING OBJECTIVES & OUTCOMES

• Effectively making the transition from non- supervisory to supervisory role
• Discovering their potential for personal mastery & self-development
• Understanding self and others
• Self-confidence and positive mindset for achieving success
• Internalising interpersonal relationship and effective communication to achieve results
• Building effective teams
• Motivating team to achieve goals that are aligned to the organisation
• Identifying critical success factors for problem-solving and decision-making

CONTENT

Part I: Self-Discovery

• Knowing oneself – The power within
• Weight of perceptions
• Self-talk & Personal mastery

Part II: Supervisory Transition

• Developing positive attitude and mindset
• Evoking The ‘Can-Do’ Spirit
• Building self-confidence & Self-motivation
• Developing Qualities of an Effective Supervisor

Part III: Interpersonal and Communication Skills

• Understanding self and others
• Applying interpersonal skills
• Adapting to different communication styles
• Overcoming communication pitfalls

Part IV: Performance Management

• Organisation’s Vision and Mission
• Aligning performance and organisational goals
• Meeting Key Success Factors
• Managing influencing performance improvement

Part V: Inculcating Supervisory Excellence

• Building Effective Work Teams
• Motivating Teams for Effective Results
• Effective Problem-Solving & Decision Making

Part VI: Personal Action Plan

• Developing a Personal Action Plan