EDGE-Lead Workplace Communication and Engagement (ES-IP-401G-1) Singapore National Employers Federation
Price: 225 Training grant
  • Duration: 1 to 2 Days

Course details

On completion of this unit, the learner will be able to:

  • Evaluate gaps/ barriers in workplace communication based on determined benchmarks and establish communication strategies/mechanisms that meet organizational goals and objectives.
  • Develop communications plan to implement communications strategies and mechanisms.

Course Outline

  • Conduct research on best practices in workplace communication, evaluate their suitability for adoption and establish benchmarks for the organisation.
  • Evaluate gaps and barriers in workplace communication based on determined benchmarks and
  • establish communication strategies and mechanisms that meet organisational goals and objectives.
  • Develop communications plan to implement communication strategies and mechanisms.
  • Use communication strategies to influence organisational culture and motivate employees to commit to the organisation’s vision, mission and core values.
  • Evaluate employees’ level of acceptance of organisation’s vision, mission and core values and take corrective actions where needed.
  • Evaluate effectiveness of communication strategies and mechanisms and implementation plan.
  • Establish the actual causes of conflict or dispute and plan for negotiation.
  • Assess negotiation situation and develop negotiation strategies taking into consideration diversity issues.
  • Conduct negotiation to achieve organisational goals and win-win outcomes by applying negotiation strategies and effective communication skills.
  • Evaluate negotiation process and delegate appropriate follow-up actions in a timely manner.

Methodology

In order to enjoy the funding, companies and participants need to fulfill the following requirements:

  1. Sponsoring companies must be registered in Singapore.
  2. Singapore Citizens or Permanent Residents(PR) of Singapore
  3. Attain at least 75% course attendance
  4. Complete all assessment.

Who Should Attend

Those responsible for the operation and performance of an organisational unit.

Updated on 08 November, 2015

About Singapore National Employers Federation

Our Vision

Responsible Employers, Sustainable Business

Our Mission

To advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices

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