Price: SGD 250
- Duration: 10 Hours
Course details
This competency unit specifies the skills and knowledge to understand interpersonal relationships in facilitating negotiations, to gather and collate necessary data, to put situations in context and interact with negotiation participants.
This unit is within the competency category of Business Development and consists of the following elements:
- Identify negotiation outcomes in commercial situations to establish organisation’s desired position in the negotiation
- Identify roles and responsibilities needed to support negotiation objectives
- Prepare relevant background information to understand other parties’ position
- Use negotiation processes and techniques to assist in achieving desired negotiation outcomes
- Record negotiations for evaluation and documentation purposes
Entry Requirements
- GCE 'O' level Credit (at least C6) in English and Mathematics or Workplace Literacy and Numeracy (WPLN) Level 6 for Reading, Listening and Numeracy, and
- Working experience of at least two (2) years and above at a Supervisory or Managerial position
Course Location
About Singapore Institute Of Retail Studies
The primary mission of SIRS is to provide quality and market driven holistic training solutions through the national Workforce Skills Qualifications (WSQ) programmes in Retail, Service Excellence, Productivity and Business Management to enhance the skills and employability of the Retail and Service workforce in Singapore.
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