Facilitating Meetings and Team Communications Central

Course details

For many managers, more than 50% of your daily time is spent in meetings. If not managed properly, your meetings become situation s where minutes are taken, hours are wasted! Come to this highly-interactive, best practices shared programme. Be equipped with a ‘Toolkit’ of skills that ensure communication success – look professional, sound confident, appear organised, and maximise your credibility, when you run meetings. Be able to secure maximum members’ participation in your meetings, ensuring none dominates your meetings, or members who seem withdrawn.

Course Outline

Introduction

• Team Communication in Meetings

• Abilene Paradox in Team Communications

• Impromptu Presentation in Meetings

• Teleconferencing

• Meeting Framework

• Facilitation Toolkit for Facilitators

Handling Difficult Meeting Situations

• Self-introduction; learning outcomes
• Why meetings? Costs of meetings
• Advocacy and inquiry skills
• Activity to practise advocacy and inquiry skills
• When staff/boss says yes, is it really Yes
• Seated presentation skills
• Meetings done over teleconferences / video conferencing
• Tips to learn who is saying what, what to do when you cannot understand the other parties because of the accent,awkward silence in the line
• 3 P Rings essential in all meetings
• Role plays
• Tools and techniques to get maximum participation from meeting delegates
• Role plays to apply facilitation skills and tools
• Hidden agenda items, leader who talks too much, power play, disruptive meeting delegates
• Role plays to handle difficult meeting delegates

Who Should Attend

Supervisors, Managers & above.

Anyone who has to facilitate meetings.