Effective Team Communications (through experiential learning) Central

Course details

This workshop equips you with skills, abilities, attitudes and the personal confidence needed to communicate effectively in your work teams.

In today’s team-focused and culturally-diversed working environment, you are expected to be able to communicate with people across all levels, divisions and cultures. Strong technical competence alone is not sufficient to ensure your career success.

You will benefit through experiential learning – this workshop is highly activity-driven: key skills and abilities are learnt through four big activities: never a dull moment, fully engaging throughout the day!

Course Outline

Getting It Right!

• accuracy in communication: cost of errors
• importance of clear and unambiguous instructions
• verbal vs pictorial vs written instructions
• observing the impact of your actions on others

Blind Statues!

• agreeing and working to work plans
• encouraging honest exchange of views without
• offending others
• understanding and working with others’ limitations
• what cause others to close their minds, withhold
• information, fail to understand or ignore messages offered

Swinging!

• identifying and communicating key information
• communications between remote teams
• producing clear instructions
• inter-dependent team working
• working under time constraints, tight deadline

Balloons Galore!

What’s Next?

• engaging in team discussions
• giving and receiving instructions
• action plan

Who Should Attend

Managerial level and below: those who need to communicate more effectively with colleagues and external parties.