Course details
We negotiate regularly with customers and colleagues on many matters. In order to make the negotiations effective, we need to uncover their needs and wants put forward our value proposition.
By understanding the negotiation framework and applying practical negotiation techniques, one will be able to handle difficult negotiators and obtain optimal result from the negotiation.
What You Will Gain
- Understand the negotiation framework
- Prepare for successful negotiation by develop your value proposition and negotiation checklist
- Understand difference between positional and interest-based negotiation
- Use effective communication techniques to elicit customers’ needs
- Apply effective negotiation strategy and techniques
- Techniques of dealing with difficult negotiators
- Manage negotiation requests and objections
- Use body language to your advantage
- Build win-win outcome for long term relationship
Who Should Attend
Managers and Executives who needs to negotiate for win-win outcome
Updated on 08 November, 2015Course Location
About Aces Learning Hub
ACES Learning is a training and education corporation providing training courses and training-related consultancy work.
ACES mission is to equip clients with strong interpersonal skills to enable them to succeed in their workplace.
ACES vision is to be the company of choice in interpersonal skills training and education globally.
ACES’ clients, i.e. participants, are the lifeblood of this company. We help our clients succeed in the global marketplace by exceeding their expectations and delivering value in everything we do.
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