Course details
With the growing affluence of societies, travellers are becoming more sophisticated and discerning. Service will more than ever be the key differentiator between one hospitality establishment and another. The Diploma in VIP Service Management is aimed at preparing students for the private service profession by training dedicated inpiduals in becoming professionals in the art of providing personalised services to premium and high net worth customers in the context of the hospitality industry.
Students who successfully complete the Diploma in VIP Service Management may advance to SDH Institute Advanced Diploma in Hospitality and Tourism Management and subsequently the Degree Level with our university partners.
Awarding Body
SDH Institute
Diploma Awarded
Diploma in VIP Service Management
Entry Requirements
- Minimum Age: Seventeen (17) Year Old
- NITEC Holders, GCE ‘O’ Levels or their equivalent
- High School Certificate or its equivalent
- English Proficiency: IELTS 5.5 / TOEFL 500 or completed SDH Institute English Intermediate Level or its equivalent
Mode of Delivery
Classroom-based Lectures, Tutorials, Discussions and/or Research
Graduation Requirements
- Obtained a pass in all modules
- Complete and pass Industrial Attachment if the student opt-in for Industrial Attachment
Course Modules
- Financial Accounting
- Professional Development and Career Planning
- Marketing Policy, Planning and Communication
- Service Quality and Business Communication
- Travel, Tourism and Hospitality
- IT in Travel, Tourism and Hospitality Operations
- Food and Beverage Operations
- Butler and Household Management
- Industrial Attachment (Optional)
Course Location
About SDH Institute
SDH Institute is a forward looking school with a clear focus on hospitality education. We strive to develop our students in a holistic manner. Our programmes not only equip our students with the professional and business knowledge and skills for the global hospitality industry, but also aim to inculcate an attitude of service excellence and entrepreneurship.
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