WSQ Leadership & People Management Develop Self Central Area, Central

Course details

This unit addresses the skills and knowledge required to model personal effectiveness as a team leader. It covers effective communication, leadership in decision making and developing and maintaining professional competence.

Course Content

• Communicate effectively
• Communicate ideas and information to employees and colleagues effectively
• Lead team decision making
• Solve problems to achieve optimal results in business units
• Develop and maintain professional competence
• Organisational policies and procedures which provide clarification or assistance in relation to the identification of professional competence requirements
• Relevant professional or industry codes of practice and standards
• Understand professional requirements and ways of pursuing professional development opportunities

Target Audience

• This course is suitable for Supervisors, Team Leaders and Assistant Managers.

Assessment and Certificate

• Written assessment and oral presentation form part of the assessment requirements
• Upon successful completion, participants will receive the WSQ Statement of Attainment