WSQ Implement Business Process Reengineering Central Area, Central

Course details

A proper understanding and good implementation of the processes involved enable organisations to realise key improvements. Learn to implement the changes needed to meet business objectives with this course, focussed on providing opportunities for participants to apply, demonstrate and practise the skills learnt in identifying processes for re-engineering.

This competency- and assessment-based programme awards learners who are certified competent with a Statement of Attainment (SoA) by the Workforce Development Agency (WDA).

Key Benefits

• Learn how to apply strategies, methods and tools essential to implementing a reengineering project
• This course can be used as a sectorial core unit to attain the WSQ Certified Productivity and Innovation Management (CPIM) certification.

Course Content

• Reengineering project initiation
• Identify and select processes for reengineering
• Draw process chart using mapping tools/software
• Identify value-added and non value-added activities within a process using the reengineering technique
• Process outcomes evaluation using the reengineering techniques
• Process reengineering
• Develop reengineering project plan
• New process simulation
• Organisation and jobs structuring to support the new process
• Change management
• Post reengineering review
• Continuous improvement programmes

Learning Methodology

This course will be conducted through mini lectures, interactive activities, group discussions, case studies, presentations and assessments/tests.

Who Should Attend

This course is suitable for business analysts, supply chain analysts, business consultants, workflow analysts, operations executives, system analysts, production analysts, change managers, operations managers and project managers.