- Duration: 2 Days
Course details
Want to stand out from the crowd? The recipe for success lies in putting forth your creativity and positive thinking skills with a large dose of initiative. This course aims to develop participants with the skills in leading teams to initiate actions for continuous improvements in their departments/organisations and creating a proactive mindset through the identification, evaluation and management of risks in the workplace.
This competency- and assessment-based programme awards learners who are certified competent with a Statement of Attainment (SoA) by the Workforce Development Agency (WDA).
Key Benefits
- Identify areas for continuous improvement
- Apply strategies to facilitate, motivate and sustain initiative and innovation in the team
- Identify, evaluate and measure risks associated with innovation and taking initiative at a team level
Course Content
- Explore possible areas for continuous improvement and challenges in getting team to initiate actions for continuous improvement at the workplace
- Lead and motivate team to initiate actions, ideas and suggestions to improve workplace or business performance
- Assist team members to unleash their untapped innovation and creativity and increase their ability to develop creative ideas for innovation
- Facilitate team to be self-directed and sustain effort for continuous improvement at the workplace
- Conduct risk assessment of new initiatives on team performance and success and recommend possible risk management strategies
- Implement appropriate risk management strategies to support innovation and enterprise
- Evaluate the effectiveness of implemented strategies in achieving planned outcomes
Learning Methodology
This course is participative, activity-oriented and learner-centred. Knowledge and skills are transferred through experiential learning via structured experiences, individual and group activities, role plays, case studies and lectures, practice, coaching and self assessments/tests.
Who Should Attend
This course is suitable for supervisors, individuals in small businesses and the self-employed who have to increase productivity.
Updated on 08 November, 2015Course Location
About Service Quality Centre
Established in 1990, We_They rich heritage is derived from founding partners, Singapore Airlines (SIA), one of the world’s leading carriers listed in Fortune 500 and an internationally respected brand; and SPRING Singapore (the former Standards, Productivity and Innovation Board), a government enterprise development agency that develops and promotes internationally recognised standards and quality assurance.
With the best of SIA’s service philosophy infused with SPRING’s experience in setting standards for business excellence and innovation, We_They delivered the business advantage that organisations – public and private, large and small – needed to provide outstanding customer value, quality and performance.
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