Price: SGD 251.45
- Duration: 1 day (7 hours)
- Timings: Monday & Friday 9am-5pm
Course details
In this 1-day fun filled technique enriching course you will learn the essential telephone skills to develop positive communication skills when using the phone.
What will I learn?
- Introduction: Communicating Positively.
- Developing your communication skills in the telephone handling process.
- Handling incoming Calls.
- Making outgoing calls to request for information.
- Leaving message in answering machines.
Who is this course for?
For anyone in the private sector who have to do dealings on the phone or in customer service.
Updated on 08 November, 2015Course Location
About Oaks Training
Oaks Training operates as a closely knitted family with a team that is passionate in sharing knowledge and has a love for teaching. Our team's experience in training began as early as 1990. Oaks Training considers everyone (admin staff, trainers, management) who works in the company as a family member. Our philosophy is “Everyone is indispensable. Everyone plays a crucial part in the success of the company and for the benefit of our customers.
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