- Duration: 14 Hours
Course details
This course equips learners with the fundamental knowledge and skills on technical writing that includes writing in multiple different formats, and writing for different audiences. It provides learners with the opportunity to apply, demonstrate and practice the knowledge and skills learnt on writing technical documents through classroom and practical sessions.
What will I learn?
The objectives of this course are:
- To demystify communicating technical information in print, web and oral contexts.
- To examine purpose-driven documentation from perspectives of audience, design and usability.
- To highlight American English communication and writing skills development necessary to meet professional standards
Who should take this course?
- New and experienced executives
- Professionals
- Managers with responsibilities for technical communications
How will I be assessed?
Practical Performance, Oral Questioning/ Written Test, Role Play & Case study (formative)
Course Outline
- Technical Writing: Difference from other forms of writing; Overview of characteristics and deliverables; Visualization through use of actual industry deliverables
- Audience Analysis: Industrial vs. non-industrial users; Exploring primary, secondary, tertiary users in contexts of production and use; Creating personas; Multicultural issues; Analyzing real-world examples
- Documentation: Types and purposes; Technical vs. Non-technical; Examples of each discussed
- Correspondence: Letters; memos; e-mail
- Short Reports – Long Reports
- Proposals
- Specifications
- Instructions
- Technical Communication for Web 2.0: What considerations are required?
- Fundamentals of Document Design
- Group critique of sponsor/ company documentation
- Wrap-up and review of core concepts, bibliography, resources
Requirements
Learners are a assumed to:
- Have in depth knowledge of their technical area
- Be able to listen, read, speak and write English at a proficiency level equivalent to Employability Skills System (ESS) level 8
- Be able apply effective problem-solving and decision-making skills at a proficiency level equivalent to the Problem Solving and Decision Making Skills (ESS) at Supervisory level
- Be able to manipulate numbers at a proficiency level equivalent to Employability Skills System (ESS) level 8
Will I recieve a certificate of completioin?
Certificate of Attendance from NTUC LearningHub Pte Ltd
Updated on 08 November, 2015Course Location
About NTUC Learninghub
NTUC LearningHub Private Limited was corporatised in 2004 with the mission to enhance the lifelong employability of Singapore’s workforce by providing high quality, innovative products and affordable learning. The training programmes provided by NTUC LearningHub comprise Infocomm Technology, Professional IT Certificates, Soft Skills & Literacy, Workplace Safety & Health, Employability Skills System, Customer Service Training, Trades, Cleaning, WSQ Security and Manufacturing Skills. To date, it has trained more than 1,000,000 executives and working adults, and has worked with more than 10,000 companies to identify training needs, define curriculum roadmaps and deliver contemporary training programmes. The organization has evolved to meet the burgeoning training needs of Singaporeans to continuously keep pace with the dynamic business economy.
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