Course details

The Pearson LCCI Level 2 Certificate in Business Administration qualification is intended for those who are working, or are preparing to work, in an administrative support role that requires them to carry out everyday administrative activities with some level of initiative and business awareness.

Aims

  • to enable candidates to develop
  • An understanding of the types and structures of business organisations and the role of centralised support services
  • An understanding of the personal characteristics, roles and responsibilities of administrative staff
  • An understanding of the nature of written and face-to- face communications in business organisations
  • The ability to produce written business communications in a professional manner
  • An understanding of the core administrative support services and the related activities, systems and standards
  • The ability to apply their knowledge, understanding and skills in a business contact

Course Highlights

  • Structure of business organisations
  • Working in an administrative role
  • Communication in business organisations
  • Reception and mail services
  • Business procedures and information management
Updated on 08 November, 2015

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