Course details

The CITPM is an essential qualification for a career in IT project management. The certification aims to raise the level of professionalism in the management of IT projects and provides a valuable path for IT project managers to attain professional status and recognised qualification.

  • World's first IT Project Manager Certification
  • Managed by SCS and endorsed by IDA
  • Yardstick for employers in the recruitment of IT Project Managers and assessment of staff capabilities
  • Accredited by National University of Singapore and Nanyang Technological University

COURSE OUTLINE

Introduction to CITPM Examinations

Domain Knowledge and CITPM BOK

Concepts of Project Management

Introduction to Project Management

Project Management Processes

Initiating Processes

  • Purpose
  • Project charter
  • Content of a Project Charter

Planning Process

  • Purpose
  • Project Plan
  • Project Plan Development Process
  • Core Processes
  • Facilitating Processes
  • Project Plan Template

Estimating Project Cost 

Software Cost Estimation 

Comparison of the Methods 

Project Schedule

  • Activity sequencing
  • Precedence Network
  • Types of Dependencies
  • Critical Path method (CPM)
  • Workshop Activity
  • Program Evaluation Review Technique (PERT)
  • Resource Leveling or Smoothing
  • Compressing Project Duration
  • Crashing
  • Fast tracking
  • Overview of PM Tools

Executing the Project 

Common project management problems 

Reasons for project failures 

What to Track and Control? 

Progress Reporting

  • Quantitative
  • Qualitative

Some Problem Indicators & Problem resolution 

Methods of Analysis of Progress 

Methods of Analysis of Cost Accomplishment

Progress Control Activities

Upward Reporting

Report Content and Format

Definition of Change Control

Purpose

Sources and Type of Change

Requirements Change Control

Prioritization Process

Change Board Control 

Project Cost Justification

Quantitative Cost Benefit Analysis

Classifying Quantitative Benefits

  • Cost reduction/saving
  • Cost avoidance
  • Improved business control / performance
  • Improved quality
  • Business Expansion

Workshop Activity - Benefit Quantification

Financial Justification

  • Present value (PV)
  • Payback Period
  • Return On Investment (ROI)

Qualitative Approaches

Intangible benefits

Assessment by Ranking and Scoring techniques

Basis Criteria : Operational, Critical , Architectural, Risk and 

Strategic

Value Chain Analysis

Managing Project Qualification

  • Basic Quality Concepts
  • Quality Framework
  • Managing Software Testing
  • Test Automation

Managing Project Quality ISO 9001-2000

Managing Project Risk

  • Principles of Risk
  • Sources and Assessment
  • Tracking of Risk
  • Risk Resolution

Software Configuration Model

  • Introduction
  • Basic Functions of SCM
  • Importance of SCM
  • Planning Process

Outsourcing

  • What is IT Outsourcing?
  • Status and Issues

Interacting with Stakeholders

  • Project Team Development
  • Team Effectiveness
  • Project Leadership
  • Four basic leadership styles
  • Conflict Management
  • Conflict Resolution Techniques

Project Politics

LEARNING OUTCOME

What You Will Learn:

  • Assess current level of knowledge in critical skills area of project management
  • Improve IT project management skills
  • Understand what CITPM examination entails

Training Methodology

  • Theory lectures
  • Group activities
  • Online assessment quizzes
Updated on 03 September, 2016

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