Foundation Diploma in Applied Food & Beverage Services Central Area, Central

Course details

The course contents will provide a solid foundation for the learners to build and apply the knowledge gained to advance their careers in the Food and Beverage work environment. It is also the platform for further learning. Learners who have completed this program can move to the next level to our Diploma in Hospitality Management and then to the Advanced Diploma in Hospitality Management

Entry Requirements

• 16 years old and above
• At least ONE GCE 'O' Level or equivalent
• A pass in English Language at ' N' Level or equivalent
• Applicants without English proficiency must pass Addison Institute English proficiency placement test prior to admission.

Course Structure - Modules

• Customer Care, Hygiene, Safety and Emergency
• Menu Knowledge
• Table, Tray and Trolley Service
• Buffet and Silver Service
• Wine and Drink Service
• Alcoholic Drinks and Cocktails

Program Synopsis

Customer Care, Hygiene, Safety and Emergency

On completion of this module, the learner will be able to do the following:

Customer Care

• Dealing with Customers
• Dealing with Customer Incidents
• Presenting a Positive Image to Customers
• Balancing Needs of Customer and Establishment
• Responding to Customers' Feelings
• Adopting methods of Communication

Hygiene

• Hygiene in food and drink service
• Personal Health and Hygiene
• Legal Requirements

Safety & Emergency

• Fire Procedures
• Maintaining a Safe Environment
• Maintaining a Secure Environment
• Comply with any legal requirements in relation to health and safety at all times

Menu Knowledge

On completion of this module, the learner will be able to understand the following:

• Origin of the Menu , The Menu Sequence ,The Type of Menu
• Influences on the Menu, Menu and Service Knowledge
• Hors-D'Oeuvre and other Appetizers
• Soups ,Egg Dishes
• Pasta and Rice Dishes
• Fish Dishes
• Meats, Poultry and Game
• Potatoes, Vegetables and Salads
• Cheese & Savories
• Sweets ,Dessert (Fresh Fruit & Nuts)
• Beverages

Table, Tray and Trolley Service

On completion of this module, the learner will be able to do the following:

• Provide a Table Service
• Provide a Tray Service
• Provide a Trolley Service

Buffet and Silver Service

On completion of this module, the learner will be able to do the following:

• Provide a Buffet Service
• Provide Silver Service

Wine and Drink Service

On completion of this module, the learner will be able to do the following:

• Provide a Wine Service
• Provide a Drink Service

Alchoholic Drinks and Cocktails

On completion of this module, the learner will be competent in the knowledge of what the bars and pubs sold and the legal issues on the sales of alcohol

Assessment and Award

• Each module will be formally assessed based on the formative assessments, class participation and Competency Based Assessment
• Students will be awarded with Addison Institute - Foundation Diploma in Applied Food & Beverage Services upon meeting the following criteria:
• Successfully completed and passed the assessment
• Each module by itself is a standalone module and qualified students would be awarded with the certificate.